Know before you go

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planning your trip with us

Hurray, it’s great new you are planning to come diving with us in the epic Komodo National Park. We are ready and waiting to help you plan your trip, but we have also put together some information about the key things to know when planning your trip. If you can’t find the answer you are looking for then please do not hesitate to get in touch and ask! We want you to have the trip of a lifetime, and that starts at the planning part of the trip :)

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KLM Eliya jetty

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Standard Terms and Conditions

Terms and conditions for Scuba Junkie Liveaboards:

PAYMENTS
• A 50% none-refundable deposit is required at the time of your reservation.
• The Balance payment for your package will be due 60 days before your date of departure.
• If payments are not received by the due date and no reply is received within 3 days of our email reminder, then we reserve the right to cancel your booking.
• If payments are not made in the periods required, Scuba Junkie Liveaboards reserves the right to refuse the services contracted, retain the money paid as a deposit (50%), and resell the excursion.
• In the case where a reservation is made less than 61 days before the departure date, the total price must be paid at the time of reservation. All deposit payments and full balances are non-refundable.
CANCELLATIONS AND PACKAGE CHANGES
• If after the deposit is paid you need to change the dates of your trip this may be done FOC a minimum of 121 days before trip departure.
- New dates must be within 12 months of the initial trip. e.g If the original trip was planned for 1 June 2024, the moved date must be completed by 1 June 2025
- The moved trip is subject to the published rates at the time of rebooking.
• No refunds are available in the case of illness, missed dive / snorkel trips, incompletion of dive course, late arrival due to flights, or shortening of your stay.
• No credit notes are available if you choose to change your booking date or cancel any part of your package with less than 120 day’s notice.
• We strongly recommend ensuring that you have comprehensive travel & insurance that covers these possibilities.
• Scuba Junkie Liveaboards reserves the right to cancel any reservation prior to departure of the scheduled trip, if an inappropriate action or the behaviour of any guests justifies it.
• Scuba Junkie Liveaboards reserves the right to cancel or shorten a guest’s trip if they engage in any unsafe behaviours such as but not limited to not following safety protocols or engages in any illegal activities during their stay.
FORCE MAJEURE OR UNFORSEEN EVENTS
• For force majeure, unforeseen events, or any other reasons, Scuba Junkie Liveaboards reserves the right to modify, interrupt or cancel a charter trip when any unforeseen events occur.
• Force majeure / unforeseen events may include but not limited to: refusal or cancellation of navigation rights by the Labuan Bajo Harbour, flight landing delays, travel restrictions, strikes, riots, civil or international war, political or economic disturbances, coup, industrial dispute, terrorist threats or activity, fire, health risks, outbreak of infectious disease, quarantine, bureaucratic obstacles, government or other official intervention, inability to obtain or shortage of fuel, power, gas, equipment transportation or product loss, theft or damage to strategic equipment, climatic, seismic or volcanic events endangering the safety of our passengers, crew and the vessel.
• In the case of force majeure or unforeseen events, you will be informed by Scuba Junkie Liveaboards as soon as possible. In these particular cases, the customer may not apply for reimbursement or refund from Scuba Junkie Liveaboards. Guests who have travel insurance taking these unforeseen events into consideration, may request reimbursement directly with their respective insurance company.
• In case of technical damage occurred aboard KLM ELIYA, preventing the departure of the cruise, Scuba Junkie Liveaboards will either:
- Provide you with an equivalent service on a similar type of boat.
- Postpone the trip without charge to a later date.

GROUP BOOKINGS AND PRIVATE CHARTERS
• If you are booking as part of a group, and one or more members are not able to attend, their payment will not be able to be credited to the remaining group members.
- Rates and discounts will also reflect the new group numbers
• All group payments must be made as a group
- i.e the 50% deposit and 50% balance payment for the trip.
• Groups of over 6 pax or more including charter boats require a minimum 6 months’ notice to change their booking date as a group.
- Changes made between 4-6 months before the start of the trip will be subject to a 25% large group moving fee and discounts will be adjusted to reflect the new numbers.
- Any changes to dates will be subject to the current published rates at the time of their rebooking.

TRANSFERS AND LAND EXCURSIONS
• All land transfers are operated by third party (not by Scuba Junkie Liveaboards). We cannot accept responsibility for any damage to personal items, injuries, or any lost flights in the unlikely event of a cancelled transfer or longer journey time due to circumstances outside of our control, such as bad weather conditions / mechanical issues.
• Land based tours (e.g: Rinca Island, Padar Island, etc.) are operated using third party (not by Scuba Junkie Liveaboards) guides and Park Rangers. We cannot accept responsibility for any damage to personal items, accidents, injuries, thefts, or cancellations.
- Park fees and Ranger Costs can change without prior knowledge and at the expense of the guests.

OTHER
• Dive insurance is a compulsory requirement to be able to dive with us. Proof of insurance will be required before you can join any dives.
• Proof of diver certification will be required for certified divers, either via email, hard copy or E copy upon check in.
• Scuba Junkie Liveaboards reserves the right to change the destination of dive sites and land excursions depending on weather and other conditions if need be.
• Scuba Junkie Liveaboards assumes no responsibility, and/or offer no compensation for an injury, death or damage occurred to passengers, damage, or loss to passengers’ property.

What to bring

Here at the resort we are working hard to reduce plastic use where possible, we also work to ensure we do not put too much of a strain on the local water supplies, especially in the dry season. We would really appreciate your support with this an

  • Reusable water bottle: We have water stations onboard. There are glasses and cups available but we do recommend having your own water bottle to use as well.
  • Toiletries: To reduce our impact on the environment and to help you reduce the weight of your luggage we have basic toiletries onboard. You will find shampoo, conditioner, shower gel in each cabin. All of our toiletries are bio degradable and reef friendly.
  • Towels: Towels will be provided in each cabin as well as a towel robe for use on the dive deck.
  • Reef Safe Sunscreen: We encourage all of our guests to use reef-friendly sun cream while onboard. This is available to buy in the office and onboard KLM Eliya. (SPF 30)
  • Cash: There are ATMs and money changers in Labuan Bajo. Merchandise & drinks can be paid for by card onboard, but should you want to have an cash please make sure to bring
    with you before boarding.
  • Valuables: Each cabin will be fitted with a standard safe where you can place all of your valuables. The Cruise Director will also have a ‘Boat Safe’ for valuables such as your passport etc.
  • Rain protection: The majority of the time the sun is shining, but this is the tropics so it can rain (especially in January & February). A light raincoat and a wooly hat are a great way to stay warm between dives and in the evenings should you feel a little chilly.
  • Medication: If you are on any prescription medication do make sure to bring enough for your whole stay - the pharmacies in Labuan Bajo are very limited. 
  • Proof of certification: Whether it’s your certification card, log book signed by an instructor or us checking you on the PADI website - we’ll need to see proof you are a certified diver before we take you in the water.
  • Insurance: Insurance that covers you for diving is a requirement due to the lack of a reliable chamber on Flores. We can assist you with a short term insurance when you arrive at the resort.

Planning your activities with us

Refresher:
Not dived for a while? Not a problem at all!  We offer an abbreviated refresher that is designed to ensure you feel comfortable, safe and confident in the water, but will have as little impact on your diving day as possible! We run through some basic skills in the water and on the boat. We generally require people to do a refresher if they haven’t been diving for over a year, but this will depend on your experience level. Feel free to get in touch to ask us any questions about it. Oh, and by the way - it’s completely free! 

PADI Courses:
Students for all PADI courses will be required to sign the PADI medical form. Should you answer ‘yes’ to any questions on the medical form then you will need to be signed off by a doctor. There is a hospital and doctors in Labuan Bajo but to minimise the impact on your diving trip then please do this before your check in date. The doctors in Labuan Bajo are not dive specialists and so we highly recommend you get signed off by a specialist doctor prior to arrival.

Safety Procedures:

  • Onboard Safety Features: KLM Eliya is fully equipped with onboard emergency equipment such as 02, GPS, radio, satellite phone, fire safety equipment and a full first aid kit accompanies us on every trip.
  • No Fly Time: PADI recommend a No Fly Time of 18 hours after repetitive diving. The last dive of your journey will be on the morning of your final day so we recommend booking a flight that leaves after 6am the day after you disembark from KLM Eliya.
  • No Decompression Limits: Here at Scuba Junkie we strictly adhere to dive safety protocol and we do not exceed our no decompression limits. Your dive guide will monitor your NDL times during each dive and please be pro-active in alerting your dive should you be nearing your limit. Should anyone exceed the NDL time on their computer we will assist on an extended surface interval. There are no refunds in this instance.

Valuables

Each cabin will be fitted with a standard safe where you can place all of your valuables. The Cruise Director will also have a ‘Boat Safe’ for valuables such as your passport etc.

Weather, waves and seasons

The exact weather can be difficult to predict in a tropical country. The forecast will be pretty much the same most days - sunny with a chance of rain and storms.

Here we tend to have two seasons - ‘Rainy season’ and ‘Dry season’. 

When is rainy season? 
Rainy season is generally December - March. It does not mean it will be raining all day every day, but that there could be some heavy rainstorms. These tend not to last too long and will have very little impact on your stay.

The diving is still great then, in fact it is in these months we see our highest number of manta rays!

In January and February we can get stronger winds, although it is rare this does mean that there are days when we are not given permission from the harbour master to dive in the park - this is something that applies to all dive centres in Labuan Bajo. To dive in the park without permission from the harbour master is illegal and so we must adhere to his rules. Or we may be restricted in what sites we dive. 

The rest of the year is considered ‘Dry Season’ but this doesn’t mean there will be no rain at all, it’s always a good idea to have a light raincoat with you, just in case ;)

Water temperature

The temperature here ranges from 23-29 degrees depending on the
dive site, current movement and time of year. The months of November - March are colder months in the water. We recommend 3mm wetsuits, but of course if you get cold easily you may want to bring something warmer.

Gloves: The wearing of gloves is prohibited within the waters of Komodo National Park. If you have a medical reason to wear gloves you will be asked to provide a signed medical declaration from your doctor confirming this.

Dive sites

We choose the dive sites based on the currents, conditions, weather and where we think everyone will have the best experience that day. We never guarantee any dive sites in advance, although we do always take people requests into consideration and try our absolute best to do them. 

As a general rule: 

March - October: We predominantly dive the centre and north of the park.

October - March: We predominantly dive the centre and south of the park.

Extras to rent and book

Dive computer rental
We have Suunto Zoop dive computers available for rent. Having a dive computer is recommended by PADI but it is not mandatory. Our dive guides all have their own dive computers and will ensure that you are well within the no decompression limits. Should you want a dive computer during the dive then we do have them available to rent - numbers are limited so it can be a good idea to book one in advance!

We do provide dive computers free of charge for the Open water and Advanced Courses.

Camera rentals
We do have cameras available for rent but there are limited numbers. If you are keen to dive with a camera then please let us know so we can reserve one for you.

Rental equipment
Dive equipment rental is included in our dive packages! 

BCDs- We have Cressi, Mares and Scubapro BCDs from XS to XL.

Regulators - We have Scubapro and Cressi regulators with yoke fitting.

Wetsuits: We provide 3mm long wetsuits from sizes XS to XL. If you get easily cold then we recommend bringing a vest, hood or thicker wetsuit. 

Masks: We provide Seapro masks. We do not have prescription or narrow masks available.

Boots and Fins: We provide Mares open heeled fins and boots from XS to XL.

Tanks: We use 12L aluminium tanks. All tanks are set up with Yoke connection, but we also have tanks where the insert can be removed to adapt them to DIN. 

We have a limited number of 15L tanks, if you would like to use them please be sure to book in advance.

Inclusions and Exclusions

Our packages include:

  • Guided dives with a PADI professional 
  • Dive equipment
  • Accommodation on board KLM Eliya
  • All meals, snacks, juice/ drinking water, tea & coffee
  • Airport pick up and drop off to KLM Eliya**
  • Towels & toiletries during stay

Our packages do not include:

  • Komodo National Park fees 
  • Land based tours/ excursion fees
  • Dive & Travel Insurance
  • Alcoholic and soft drinks 
  • Tips/ Gratuities
  • Flights
  • Land based accommodation
  • Nitrox tanks

Dietary requirements 
Our talented chefs are used to cooking for all manner of dietary requirements. Vegetarian and vegan meals are easy to organise, but anything a bit more unusual it’s best for us to have advance notice - given the remote location and limited access to markets.

Do let us know of any dietary requirements when you make your booking. 

** Included Transfers:
Included in your package is a free transfer each way. This means we can offer the following options for your pick up and drop off:

Option 1: Transfer directly from the airport to your hotel in Labuan Bajo

Option 2: Transfer directly from the airport to the harbour (due to the early morning flights occasionally being delayed, we would only recommend this as a last resort. If you do choose this option, please ensure your flight lands by 9am to give you the best possible chance of not missing the boat!)

For your transfer back- the same will apply:
Option 1: Transfer directly from KLM Eliya to your hotel in Labuan Bajo (or, alternatively, we can drop you off at our office in Labuan Bajo if you have any bills to pay, or you would like to purchase any mementos such a T-shirt, log book etc!)

Option 2: Transfer directly from KLM Eliya to the airport. Please note, if you choose this option, you should ensure your departure flight is not before 3pm – this mean swapping your last dive for a snorkel trip instead to ensure you have had plenty of time to off-gas!

Komodo National Park Fees (As of January 2024)

There is a daily national park fee for any activity done within the park. 

For foreign nationals:
275,000 IDR Monday - Saturday
350,000 IDR Sundays & Public Holidays

For Indonesian citizens:
80,000 IDR Monday - Saturday
82,500 IDR Sundays & Public Holidays

• These fees are applicable per person per day. You will require 6 days of permits for your 6 day 5 night package. These fees are subject to change.

Drone Permits
• It is possible to fly your drones within the National Park boundaries and the birds-eye view of the islands is absolutely spectacular!
• You MUST have obtained a Komodo National Park Drone Permit to be able to fly in the Park.
• This permit must be applied for in advance of arrival. Our bookings team can do this on your behalf.
• You will need to provide a copy of your passport photo page PLUS a photo of your Drone License. If you do not have a License you will not be able to obtain a Permit.
• The price for this is currently 1,000,000 IDR and is valid for the duration of your trip.

Nitrox

Nitrox tanks are available as an upgrade. Please let the booking team know at the time of reservation if you wish to upgrade your tanks. A supplement fee is applicable. 

To upgrade all of your tanks in advance to Nitrox will cost $110 per person (this rate is only available for pre-booking/ paying prior to arrival).

Alternatively, you can decide to upgrade your tanks to Nitrox once aboard (subject to availability). The rate will be $12 per dive.

Divers planning to use Nitrox will need to show proof of a valid Enriched Air (Nitrox) certification and will be required to use a dive computer for all dives. 

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